Originally Posted by
Synaxis
If you would have bought the light from an authorized dealer, you would have been able to either:
A) Return it for a refund if it went bad, or
B) Get a replacement.
Most dealers I've dealt with, if a product was defective, they would e-mail me a free shipping label, I would drop it off at the nearest UPS location, and they would send another unit.
Yea, it's a hassle, but that's the risk you take when purchasing stuff on line. Those boxes get thrown, dropped, mishandled, and only God knows what else. At least it doesn't cost me to ship it back.
Chances are that if you bought it from eBay under MAP price, that person was not an authorized dealer and Chauvet would have refused to repair or replace it without a fee.
Although I don't support your "shady" move, I must ask, why didn't you RESEARCH the product before buying it?? I always spend a few hours online researching products online BEFORE I buy them. Reading reviews, watching Youtube Videos, ect... in order to make sure that I'm buying something of QUALITY, and not something that is going to constantly break down.
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