Anything wrong with my RCFs?

[wave180]

I got a brand new pair of the RCF 312a from IDJNOW.COM, I didn't find pole screws at the bottom on both of them. And the other one had a rattling noise, then disappeared after turning the speaker upside and side-ways several times. I guess it went to the woofer's magnet??? I assume same thing happened to the other speaker.

I have 2 gigs this weekend so I'm hoping that IDJ can solve this issue within this week.

So what do you guys think? will this affect the performance of the speakers? I don't want to open them as I may void the warranty.

Thanks in advance.

[richard stringer]

Rattling that went away when you tipped the speaker sideways? That sounds to me like there was a bot or something that'd come off inside the cab and the rattling might have gone because the bolt is magnetically stuck to the magnet of the driver so won't rattle anymore. Either i'd take or send it back and ask for a replacement.

[wave180]

Yeah, it went away after tipping sideways. That's what I thought-that the bolt is stuck to the magnet. It will be a simple fix by simply opening the box, but I'm afraid that I will void the warranty.

[Al Poulin]

Best bet is to contact IDJNow and alert them to the problem to see what they can do to remedy the situation. Are you talking about the 4 screws that hold the pole mount in place? (maybe my 310As are different from the 312As)

Al

[wave180]

Yeah I emailed them already and will call tomorrow. There's only one screw at the bottom to lock the speaker on the pole.

[Al Poulin]

Yeah I emailed them already and will call tomorrow. There's only one screw at the bottom to lock the speaker on the pole.

Ah Ok.. The 310As don't have this feature.

Al

[SummitAudioDJ]

Is there a spot for a pole screw or did they now make them like the 310's without a pole screw. My one 312 actually had the same screw rattling sound inside and it ended up being an extra screw rolling around. I would assume that it was dropped during assembly unkowingly.

[jayhwk]

I'd read the warranty to make sure that opening the speaker would void it. It's not a difficult thing to do and the magnet is a logical place for that screw to be.

[wave180]

Update: IDJ refused to replace the speaker. They said I can use the speaker this weekend and call them back if something happens. They told me to try to call RCF if I can open the speaker without losing/affecting the warranty. I tried the speaker for few minutes at near clipping and it sounded fine.

[Evolved]

One thing I noticed with my brand new pair of RCFs. I got them last year but I consider them brand new still because I only used them on 2 gigs so far. That foam that came loose out of another posters RCF's is starting to show in the port hole on mine. It is not popping out at all like his was - but I can see it sticking out a bit when I look into the port hole (top port hole). I have had no rattling at all and no sound issues with them thus far. They kick out now just the way they did when the got here.

[d4zzle]

I bought a pair of RCF 312a's last year, took them home from the shop, took them out of their boxes and heard something rattling around inside. I immediately took it back to the shop, there wasn't any rattling when i got it back to the shop though , however they removed the amp at the back and stuck to the back of the magnet was a pole screw that i hadn't even noticed was missing from the outside.

Now why someone thought to throw it inside rather than screw it into the thread i'll never know.

[audiopyle]

Update: IDJ refused to replace the speaker. They said I can use the speaker this weekend and call them back if something happens. They told me to try to call RCF if I can open the speaker without losing/affecting the warranty. I tried the speaker for few minutes at near clipping and it sounded fine.

You should do what they said. Call RCF and tell them the situation, then pull the amp module out far enough to get the pole screw off the magnet. If it gets in the wrong spot it could damage something. You could also pull the woofer but either way do it very carefully.

[SummitAudioDJ]

Unless you are really bad with a screw driver or use the wrong size there is no way anybody can tell you were inside the speakers.

[wave180]

Another update, I called RCF last Wednesday and they gave me a go-signal to open it, they said it won't be a problem. The tech advised me to open the front (woofer). I found the screw/bolt attached to the hf driver; it took me about 8 minutes to do it.

The rep at IDJ said that I have one year warranty from RCF, but the RCF tech said it's three years. Anyway, I used the speakers twice already and I'm very impressed so far.

@SummitAudiodj, thanks bro and don't worry, I'm a tool junkie and member of gargejournal.com.

[Al Poulin]

Another update, I called RCF last Wednesday and they gave me a go-signal to open it, they said it won't be a problem. The tech advised me to open the front (woofer). I found the screw/bolt attached to the hf driver; it took me about 8 minutes to do it.

The rep at IDJ said that I have one year warranty from RCF, but the RCF tech said it's three years. Anyway, I used the speakers twice already and I'm very impressed so far.

@SummitAudiodj, thanks bro and don't worry, I'm a tool junkie and member of gargejournal.com.


RCF warranty is indeed 3 years. :)

[SummitAudioDJ]

Good deal!

[DJBean]

RCF warranty is indeed 3 years. :)

nice peace of mind. can't wait to get mine